Frequently Asked Questions

In this section we provide answers to the most commonly asked questions about physical therapy. We hope you enjoy the information and share it with others. If you do not find what you are looking for, don't hesitate to get in touch.

How long will my evaluation take?

You can expect to be at the clinic at least one hour to include filling out paperwork, the office obtaining insurance authorization, and the examination and evaluation. You can expedite the process by filling out your forms using our online patient forms. Please arrive 20-30 minutes prior to your scheduled appointment to fill out paperwork.

First appointment: What you should bring with you

 You should remember to bring your photo ID, the prescription from your doctor for physical therapy treatments, proof of insurance, a list of all medications, and any imaging (x-rays, MRIs, etc) that you have. Ideally, you should come wearing athletic and comfortable clothing. 

Who will see me at my evaluation?

Only licensed physical therapist perform evaluations by law. If you have previously been seen at this clinic and have a new prescription, you will require an additional evaluation.

Does my Health Insurance cover cost of therapy services?

We are happy to assist you!

If you have any questions about whether your health insurance covers the costs of some or all of your treatments, we'd be happy to assist you - just call at 760 256-1888 to reach Barstow, 760-244-4288 to reach Hesperia or come into one of the clinics.

Therapy sessions: Coordinated with your schedule

Appointments can be scheduled with the different therapists based on your individual needs.  Please keep in mind potential lead times.

Who treats me during my PT sessions?

Our physical therapy clinics have licensed physical therapists and physical therapists assistants as well as physical therapy aides that conduct both patient and non-patient related tasks.

Our clinic encorporates all clinic staff in the treatment and management of our patient population. See Our Team for a full list of employees.

How many therapy sessions do I get?

Physicians will normally prescribe the number of session for an episode of care. Insurance companies also have to approve the number of visits. The Physical Therapists will discuss your treatment duration and frequency based on your personal needs at the evaluation.

What happens after all my sessions are completed?

One of our physical therapists or physical therapist assistants will conduct a progress note to reassess the tests conducted at your evaluation and review outlined goals. If you and the PT/PTA agree that you would benefit from continued care, a recommendation will be made to your referring physician.


However, if you and the therapist feel that you have achieved all your goals or wish to continue your therapy with a home exercise program, you can be discharged at that time.